Customer service

If you’re not happy then neither are we. We treat every customer, question and email with the respect they deserve to consistently offer the service you expect.

The one address you need.

Do you have a question, a comment, some feedback?
Our ambition is to revolutionise the world of diamond jewellery. To offer more transparency, more value, more sparkle for everyone. So if you have any thoughts on how we can do that better, we’d welcome them.

Do you need help with any aspect of your Montluc diamond jewellery?
Send us an email and we’ll get back to you with the answers you need as soon as possible. Sometimes that may require specialist knowledge, so please be patient. You’ll never have to wait longer than 24 hours.

If you ever need to activate any of our guarantees
It couldn’t be more simple. Get in touch and we will take you through the process step by step to make everything as smooth and transparent as possible.

Montluc SA
Corso S. Gottardo 14
CH-6830 Chiasso (TI)

VAT: CHE-152.473.599 MWST